A fulfilment service can help online retailers manage their stock and improve their delivery times. By using a third-party ecommerce logistics service, retailers can reduce the amount of stock that they need to hold in-house, which can free up valuable space in their warehouses.
Additionally, by using a fulfilment service, retailers can often improve their delivery times as the service will have access to a larger network of couriers than the retailer would typically have, if fulfilling orders independently. This improved delivery time can be beneficial for retailers, as it can mean that they are able to get their products to their customers faster and build a good brand reputation for being fast and reliable. Some other benefits are as follows:
Second to none customer service
By partnering with Finishing Line, a global third-party logistics fulfilment company, we ensure that all orders are picked and packed in an organised, time-driven, and accurate manner. This operation is carried out through the use of detailed and efficient inventory management. We also handle the coordination of business to customer product shipping orders through our intelligently programmed cloud-based system ‘Tenevo’. This software integration that aligns with warehouse management means that both you and your customers can be confident that any orders requested will be meticulously and systematically carried out for complete efficiency.
Product returns are managed professionally and seamlessly
When we say we handle fulfilment from the start line to the finish line, this is no exaggeration. Once orders are picked, packed and shipped, we even offer tracking and returns solutions to make sure that your products we send out reach their intended destination. By processing returns professionally and efficiently, customers can either be refunded or sent a replacement in a very short time frame. As part of our inventory management system, we will inspect any returned items and either return them to stock for resale, or safely and properly dispose of the items if they prove to be unsuitable for resale.